By law, the staff members employed by California nursing homes are required to report health changes observed in the elders residing in their facilities. Unfortunately, all too often these changes are unreported. The change in condition of a resident may not be reported for a variety of reasons, including fear that the nursing home be may fined for understaffing, or neglecting California elders residing within the facility. In other cases, a resident who has experienced a rapid deterioration in condition, may indicate that isolation, neglect, or even abuse is occurring within a facility.
Failure to report changes in condition to an elder’s doctor and family members is a violation of the law.
Changes in an elder’s condition which must be reported may include, but is not limited to:
• Cracked lips, or sores in and around the mouth
• Noticeably dry skin
• Eyes which appear sunken in
• Fever and/or thirst
• Rapid weight loss
• Bed sores
• Broken bones
Elders residing within California nursing homes are granted certain rights. If they are violated, resulting in a change of condition, a crime may have been committed. It is important that all staff working in nursing homes in California report these changes in the condition of elderly residents in order to prevent serious health problems, injury, or even death to residents.
If you notice changes in the condition of your loved one while residing in a nursing home in California, report your concerns immediately. In Southern California and San Diego, you may consider reporting your suspicions to:
• Your loved one’s doctor.
• Long-Term Care Ombudsman Program. They provide a 24/7 Crisis Complaint Hotline at 800-231-4024.
• Adult Protective Services (APS). In San Diego County, you may contact: San Diego County Aging and Independent Services (858) 495-5660, or the Eldercare Locator help line at 1-800-677-1116.
• Your Department of Public Health Licensing Office.
• Local Law Enforcement, including the Police, Sheriff, and District Attorney’s office. The San Diego County Sheriff’s department can be reached at (858) 565-5200. The San Diego County District Attorney may be reached at 619-531-4040.
All elders in California nursing homes have the right to quality care and attention, regardless of their age or health. If those rights are denied, abuse must be reported. For tips on reporting suspected neglect and/or abuse in a California nursing home, the Justice Department has a helpful citizen’s guide that can be found at the following website: http://ag.ca.gov/bmfea/pdfs/citizens_guide.pdf